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Your Card transaction was recently declined
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Dear Cardmember,
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We're reaching out in reference to a recently declined transaction on your American Express Card ending in ${var1}.
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This may have happened because one of your Enhanced Card Security (ECS) settings is disabled or transaction set limit is lower than the attempted transaction amount.
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To avoid potential future declines, please check that the following transactions are enabled on your Card:
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Domestic Online, Chip or Contactless.
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International Online, Chip, Contactless or ATM.
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Please also ensure that the transaction limits set on your Card for transaction type should be higher than the attempted transaction amount for such transaction type.
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Log in via the Amex App or your Online Card Account to update your settings now.
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We hope you will continue to make the most of your Card.
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You are receiving this email because you are an
American Express® customer. This email was sent to Card ending ${Var1}.
We are unable to accept incoming emails to this
address. For details on our email practices, view
our Privacy
Statement.
American Express Banking Corp. Cyber City, Tower
'C', DLF Building No. 8, Sector 25, DLF City Phase
ll, Gurgaon - 122002, Haryana.
®
Registered trademark of American Express Company.
©
2026 American Express. All rights reserved.
SFEPNS003
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